Acceptable Use Policy
CanStar Media’s Acceptable Use Policy ("AUP") is provided to give our customers
and users a clear understanding of what CanStar Media expects of them while
using the service. All users of CanStar Media’s Internet services: those who
access some of our Services but do not have accounts, as well as those who pay a
service fee to subscribe to the Services, must comply with this AUP and our TOS
(Terms of Service).
Use of CanStar Media Service constitutes acceptance and agreement to CanStar
Media’s AUP as well as CanStar Media’s TOS (Terms of Service)
IMPORTANT NOTICE: *All Payments To CanStar Media Are Non-Refundable*
We support the uncensored flow of information and ideas over the Internet and do
not actively monitor subscriber activity under normal circumstances. Similarly,
we do not exercise editorial control over the content of any web site, e-mail
transmission, newsgroups, or other material created or accessible over or
through the services, except for certain proprietary Web sites. However, in
accordance with our TOS (Terms of Service), we may remove any materials that, in
our sole discretion, may be illegal, may subject us to liability, or which may
violate this AUP. CanStar Media may cooperate with legal authorities and/or
third parties in the investigation of any suspected or alleged crime or civil
wrongdoing. Your violation of this AUP may result in the suspension or immediate
termination of either your CanStar Media account or other actions as detailed in
Section 3 WITHOUT PRIOR NOTICE.
This document is intended to provide a basic understand of CanStar Media’s
Acceptable Use Policy. The following are guidelines for the establishment and
enforcement of CanStar Media’s AUP:
- Ensure reliable service to our customers
- Ensure security and privacy of our systems and network, as well as the
networks and systems of others
- Comply with existing laws
- Maintain our reputation as a responsible service provider
- Encourage responsible use of the Internet and discourage activities which
reduce the usability and value of Internet services
- Preserve the value of Internet resources as a conduit for free expression and
exchange of information
- Preserve the privacy and security of individual users
CanStar Media intends to provide its customers access to everything the Internet
has to offer. While the CanStar Media is firmly committed to the principles of
free speech, certain activities that may be damaging to the resources of both
the CanStar Media and the Internet and cannot be permitted under the guise of
free speech. The resources of the CanStar Media and the Internet are limited,
and abuse of these resources by one user has a negative impact on the entire
community.
We do not routinely monitor the activity of accounts except for measurements of
system utilization and the preparation of billing records. However, in our
efforts to promote good citizenship within the Internet community, we will
respond appropriately if we become aware of inappropriate use of our service.
You may not use your dedicated rack or virtual site to publish material, which
CanStar Media determines, at its sole discretion, to be unlawful, indecent or
objectionable. For purposes of this policy, "material" refers to all forms of
communications including narrative descriptions, graphics (including
photographs, illustrations, images, drawings, logos), executable programs, video
recordings, and audio recordings.
If a CanStar Media account is used to violate the Acceptable Use Policy or our
TOS, we reserve the right to terminate your service without notice. We prefer to
advise customers of inappropriate behavior and any necessary corrective action,
however, flagrant violations of the Acceptable Use Policy will result in
immediate termination of service. Our failure to enforce this policy, for
whatever reason, shall not be construed as a waiver of our right to do so at any
time.
As a member of our network community, you must use your Internet access
responsibly. If you have any questions regarding this policy, please contact us
at abuse@canstarmedia.com.
VIOLATIONS OF CanStar Media ACCEPTABLE USE POLICY
The following constitute violations of this AUP:
8. Illegal use: CanStar Media’s services may not be used for illegal purposes,
or in support of illegal activities. CanStar Media reserves the right to
cooperate with legal authorities and/or injured third parties in the
investigation of any suspected crime or civil wrongdoing.
9. Harm to minors: Use of the CanStar Media service to harm, or attempt to harm,
minors in any way, including, but not limited to child pornography.
10. Threats: Use of the CanStar Media service to transmit any material (by
e-mail, uploading, posting or otherwise) that threatens or encourages bodily
harm or destruction of property.
11. Harassment: Use of the CanStar Media service to transmit any material (by
e-mail, uploading, posting or otherwise) that harasses another.
12. Fraudulent activity: Use of CanStar Media service to make fraudulent offers
to sell or buy products, items, or services, or to advance any type of financial
scam such as "pyramid schemes," "ponzi schemes," and "chain letters."
13. Forgery or impersonation: Adding, removing or modifying identifying network
header information in an effort to deceive or mislead is prohibited. Attempting
to impersonate any person by using forged headers or other identifying
information is prohibited. The use of anonymous remailers or nicknames does not
constitute impersonation.
14. Unsolicited commercial e-mail / Unsolicited bulk e-mail (SPAM) Use of the
CanStar Media service to transmit any unsolicited commercial or unsolicited bulk
e-mail is expressly prohibited. Violations of this type will result in the
immediate termination of the offending CanStar Media account.
IMPORTANT NOTICE:
BEGINNING IMMEDIATELY, any web sites that support spammers or cause any of our
IP space to be listed in any of the various Spam Databases will have their site
immediately removed from our network. The site will not be reconnected until
such time that you agree to remove ANY and ALL traces of the offending material
immediately upon reconnection and agree to allow us access to the site to
confirm that all material has been COMPLETELY removed. Severe violations may
result in immediate and permanent removal of the site from our network without
notice to the customer. Any site guilty of a second violation WILL be
immediately and permanently removed from our network without notice.
15. E-mail / News Bombing: Malicious intent to impede another person's use of
electronic mail services or news will result in the immediate termination of the
offending CanStar Media account.
16. E-mail / Message Forging: Forging any message header, in part or whole, of
any electronic transmission, originating or passing through the CanStar Media
service is in violation of this AUP.
17. Usenet SPAMing: CanStar Media has a zero tolerance policy for the use of its
network for the posting of messages or commercial advertisements, which violate
the rules, regulations, FAQ or charter of any newsgroups or mailing list.
Commercial messages that are appropriate under the rules of a newsgroup or
mailing list or that are solicited by the recipients are permitted.
18. Unauthorized access: Use of the CanStar Media service to access, or to
attempt to access, the accounts of others, or to penetrate, or attempt to
penetrate, security measures of CanStar Media’s or another entity's computer
software or hardware, electronic communications system, or telecommunications
system, whether or not the intrusion results in the corruption or loss of data,
is expressly prohibited and the offending CanStar Media account is subject to
immediate termination.
19. Copyright or trademark infringement: Use of the CanStar Media service to
transmit any material (by e-mail, uploading, posting or otherwise) that
infringes any copyright, trademark, patent, trade secret or other proprietary
rights of any third party, including, but not limited to, the unauthorized
copying of copyrighted material, the digitization and distribution of
photographs from magazines, books, or other copyrighted sources, and the
unauthorized transmittal of copyrighted software.
20. Collection of personal data: Use of the CanStar Media service to collect, or
attempt to collect, personal information about third parties without their
knowledge or consent.
21. Network disruptions and unfriendly activity: Use of the CanStar Media
service for any activity which affects the ability of other people or systems to
use CanStar Media Services or the Internet. This includes "denial of service"
(DOS) attacks against another network host or individual user. Interference with
or disruption of other network users, services or equipment is prohibited. It is
the Member's responsibility to ensure that their network is configured in a
secure manner. A Subscriber may not, through action or inaction, allow others to
use their network for illegal or inappropriate actions. A Subscriber may not
permit their network, through action or inaction, to be configured in such a way
that gives a third party the capability to use their network in an illegal or
inappropriate manner. Unauthorized entry and/or use of another company and/or
individual's computer system will result in immediate account termination.
CanStar Media will not tolerate any subscriber attempting to access the accounts
of others, or penetrate security measures of other systems, whether or not the
intrusion results in corruption or loss of data.
22. Fraud: Involves a knowing misrepresentation or misleading statement, writing
or activity made with the intent that the person receiving it will act upon it.
23. Infringement of Copyright, Patent, Trademark, Trade Secret, or Intellectual
Property Right: Distribution and/or posting of copyrighted or the aforementioned
infringements will not be tolerated.
24. Distribution of Viruses: Intentional distributions of software that attempts
to and/or causes damage, harassment, or annoyance to persons, data, and/or
computer systems are prohibited. Such an offense will result in the immediate
termination of the offending account.
25. Inappropriate Use of Software: Use of software or any device that would
facilitate a continued connection, i.e. pinging, while using CanStar Media
services could result in suspension service.
26. Third Party Accountability: CanStar Media subscribers will be held
responsible and accountable for any activity by third parties, using their
account, that violates guidelines created within the Acceptable Use Policy.
27. Violation Of CanStar Media Virtual Accounts: It is absolutely forbidden to
host IRC servers on Virtual Server Accounts. Virtual Server Accounts found
hosting this material will be subject to immediate cancellation without refund.
Security
You are responsible for any misuse of your account, even if the inappropriate
activity was committed by a friend, family member, guest or employee. Therefore,
you must take steps to ensure that others do not gain unauthorized access to
your account. In addition, you may not use your account to breach security of
another account or attempt to gain unauthorized access to another network or
server.
- Your password provides access to your account. It is your responsibility to
keep your password secure.
- Sharing your password and account access with unauthorized users is
prohibited. You should take care to prevent others from using your account since
you will be held responsible for such use.
- Attempting to obtain another user's account password is strictly prohibited,
and may result in termination of service.
- You must adopt adequate security measures to prevent or minimize unauthorized
use of your account.
- You may not attempt to circumvent user authentication or security of any host,
network or account. This includes, but is not limited to, accessing data not
intended for you, logging into or making use of a server or account you are not
expressly authorized to access, or probing the security of other networks. Use
or distribution of tools designed for compromising security is prohibited.
Examples of these tools include, but are not limited to, password guessing
programs, cracking tools or network probing tools.
- You may not attempt to interfere with service to any user, host or network
("denial of service attacks"). This includes, but is not limited to, "flooding"
of networks, deliberate attempts to overload a service, and attempts to "crash"
a host.
- Users who violate systems or network security may incur criminal or civil
liability. CanStar Media will cooperate fully with investigations of violations
of systems or network security at other sites, including cooperating with law
enforcement authorities in the investigation of suspected criminal violations.
Network Performance
CanStar Media accounts operate on shared resources. Excessive use or abuse of
these shared network resources by one customer may have a negative impact on all
other customers. Misuse of network resources in a manner which impairs network
performance is prohibited by this policy and may result in termination of your
account.
You are prohibited from excessive consumption of resources, including CPU time,
memory, disk space and session time. You may not use resource-intensive programs
which negatively impact other customers or the performances of CanStar Media
systems or networks. CanStar Media reserves the right to terminate or limit such
activities.
REPORTING VIOLATIONS OF CanStar Media AUP
CanStar Media requests that anyone who believes that there is a violation of
this AUP direct the information to the Abuse Department at abuse@canstarmedia.com
If available, please provide the following information:
The IP address used to commit the alleged violation
The date and time of the alleged violation, including the time zone or offset
from GMT
Evidence of the alleged violation
E-mail with full header information provides all of the above, as do system log
files. Other situations will require different methods of providing the above
information. CanStar Media may take any one or more of the following actions in
response to complaints:
- Issue written or verbal warnings
- Suspend the Member's newsgroup posting privileges
- Suspend the Member's account
- Terminate the Member's account
- Bill the Member for administrative costs and/or reactivation charges
- Bring legal action to enjoin violations and/or to collect damages, if any,
cause by violations
REVISIONS TO THIS ACCEPTABLE USE POLICY
CanStar Media reserves the right to revise, amend, or modify this AUP, our TOS
(Terms of Service) and our other policies and agreements at any time and in any
manner. Notice of any revision, amendment, or modification will be posted in
accordance with our TOS (Terms of Service).